Agile Fluency Project

Privacy Policy

This privacy policy explains how we, Agile Fluency® Project LLC, use the personal information we collect about you.

What information do we collect about you?

When you visit our web sites, or, we automatically log your usage of the site with Pair Networks or Quality Without a Name (depending on the site). This information can include your IP address, browser type, domain names, access times, and referring website addresses. In the case of, it can include information about the diagnostic sessions you create. We use this information to operate our sites, to decide where to devote our efforts, and to maintain quality and security of our services.

When you send us email or other correspondence, when you sign up for events, and when we talk to you, we store the information you give us in Insightly for the purpose of customer service and market analysis.

If you ask us to send you marketing information, we store your name and email address in Mailerlite so we can send you marketing emails.

If you ask to be involved in one of our Google Group discussion forums, we give your name and email to Google in order to add you to the discussion group. Personal information you send to the group, including your name and email address, will be visible to anyone else who is subscribed to the group.

If you purchase one of our products or services directly from us, we collect your payment information and store it in Xero.

If you purchase one of our products or services via a third party, such as EventBrite, the payment collector gives us a copy of the information you give them, but they don’t give us your payment information.

When you sign up for one of our events, we may store your name and email address in Mailerlite so we can send you emails related to the event.

If you license the Agile Fluency Diagnostic, we track your class attendance and licensee status.

If you ask for a Agile Fluency Diagnostic Facilitator listing, we also collect information about your business and display it publicly.

If someone sets up an online Agile Fluency Diagnostic session, they might give us your email so we can invite you to join the session. We only use your email to send the invite, then we delete it.

We collect this information regardless of the “Do Not Track” setting in your browser. Except where otherwise stated, we keep your information until you ask us to delete it.

What’s our lawful basis for collecting this information from EU residents?

For web site usage information, we have a legitimate interest in maintaining the security and quality of our systems and deciding where to invest our effort. We only use it for that purpose.

For correspondence and conversation notes, we have a legitimate interest in providing useful customer service and understanding our market. You can ask us to delete your records at any time.

For marketing emails, including our Google Group forums, you give us your consent to send them to you. You can withdraw that consent at any time by clicking the “unsubscribe” link in the emails, or by asking us to remove you.

For event-related emails, you give us your consent to send you information related to the event. You can withdraw that consent at any time by clicking the "unsubscribe" link in the emails, or by asking us to remove you.

For payment, licensing-related information, and event-signup information, we need it to fulfill our contract with you. You don’t have to give us this information, but if you don’t, we can’t sell you our products.

For Agile Fluency Diagnostic Facilitator listings, you give us your consent to display them. You can withdraw that consent at any time by asking us to remove your listing.

For online Diagnostic session invites, we have a legitimate interest in providing a convenient way to join sessions. We don’t keep the data or use it for anything else.

To ask us to remove your information, email us at the contact address listed below.

Your rights to your information

You have the right to know why we process your information, for how long, and who we share it with. (See above.)

You have the right to request a copy of the information we hold about you, and in most cases, we have to give it to you in a structured, machine-readable format.

You have the right to ask us to correct information that you think is inaccurate.

You have the right to ask us to delete your information.

You have the right to lodge a complaint with a supervisory authority.

To contact us about these rights, email us at the contact address listed below.

Third-party tools and websites

We may suggest that you use third-party tools, such as Google Groups, Zoom, and Lean Coffee Table, to communicate with us. We also use EventBrite and to sell tickets to some of our events. Similarly, our website includes links to other websites.

We are not responsible for how third parties collect and use your personal information. This privacy policy only applies to the Agile Fluency Project and the sites we operate. When you use third-party tools or link to other websites, you should read their own privacy policies.

Use of cookies

Cookies are small text files placed on your computer by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We do not use cookies on However, we do embed videos from sites such as YouTube, and they may use cookies. We’re not responsible for third-party cookies, so read those sites’ privacy policies for details.

We use cookies on to keep track of your login status and to prevent a type of fraud called "Cross-site request forgery." You can set your browser to not accept these cookies, but if you do, you won’t be able to login.

Security of your personal information

We secure your personal information from unauthorized access, use, or disclosure, and we require that the third-party data processors we use do the same.

Children under sixteen

We do not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use this website.

Changes to this statement

We keep our privacy policy under review and we will place any updates on this web page. See the “Change History” section below to see when we’ve made changes.

Contact information

We welcome your questions or comments regarding this Privacy Policy. Please contact us at:

Agile Fluency Project LLC
Address: 6307 NE 8th Ave., Portland OR 97211-3605, USA

Our GDPR representatives are as follows. Please contact us directly, at the above address, prior to contacting our GDPR representative.

EU Address: The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland
UK Address: BPM 335368, 372 Old Street, EC1V 9AU, London, United Kingdom

Change history

July 30, 2021: Switch from MailChimp to Mailerlite

January 4, 2021: Add UK GDPR representative

September 4, 2020: Add; update EU representative’s name

February 14, 2020: Update EU GDPR representative’s address

March 8, 2019: Clarify difference between purchasing directly from us and purchasing from a third party.

November 7, 2018: Update EU GDPR representative’s address

August 30, 2018: Add EU GDPR representative

August 24, 2018: Add policies regarding free events

May 25, 2018: Original version