What information do we collect about you?
When you visit our web sites, www.agilefluency.org or diagnostic.agilefluency.org, we automatically log your usage of the site with Pair Networks or Quality Without a Name (depending on the site). This information can include your IP address, browser type, domain names, access times, and referring website addresses. In the case of diagnostic.agilefluency.org, it can include information about the diagnostic sessions you create. We use this information to operate our sites, to decide where to devote our efforts, and to maintain quality and security of our services.
When you send us email or other correspondence, when you sign up for events, and when we talk to you, we store the information you give us in Insightly for the purpose of customer service and market analysis.
If you ask us to send you marketing information, we store your name and email address in Mailerlite so we can send you marketing emails.
If you ask to be involved in one of our Google Group discussion forums, we give your name and email to Google in order to add you to the discussion group. Personal information you send to the group, including your name and email address, will be visible to anyone else who is subscribed to the group.
If you purchase one of our products or services directly from us, we collect your payment information and store it in Xero.
If you purchase one of our products or services via a third party, such as EventBrite, the payment collector gives us a copy of the information you give them, but they don’t give us your payment information.
When you sign up for one of our events, we may store your name and email address in Mailerlite so we can send you emails related to the event.
If you license the Agile Fluency Diagnostic, we track your class attendance and licensee status.
If you ask for a Agile Fluency Diagnostic Facilitator listing, we also collect information about your business and display it publicly.
If someone sets up an online Agile Fluency Diagnostic session, they might give us your email so we can invite you to join the session. We only use your email to send the invite, then we delete it.
We collect this information regardless of the “Do Not Track” setting in your browser. Except where otherwise stated, we keep your information until you ask us to delete it.
What’s our lawful basis for collecting this information from EU residents?
For web site usage information, we have a legitimate interest in maintaining the security and quality of our systems and deciding where to invest our effort. We only use it for that purpose.
For correspondence and conversation notes, we have a legitimate interest in providing useful customer service and understanding our market. You can ask us to delete your records at any time.
For marketing emails, including our Google Group forums, you give us your consent to send them to you. You can withdraw that consent at any time by clicking the “unsubscribe” link in the emails, or by asking us to remove you.
For event-related emails, you give us your consent to send you information related to the event. You can withdraw that consent at any time by clicking the "unsubscribe" link in the emails, or by asking us to remove you.
For payment, licensing-related information, and event-signup information, we need it to fulfill our contract with you. You don’t have to give us this information, but if you don’t, we can’t sell you our products.
For Agile Fluency Diagnostic Facilitator listings, you give us your consent to display them. You can withdraw that consent at any time by asking us to remove your listing.
For online Diagnostic session invites, we have a legitimate interest in providing a convenient way to join sessions. We don’t keep the data or use it for anything else.
To ask us to remove your information, email us at the contact address listed below.
Your rights to your information
You have the right to know why we process your information, for how long, and who we share it with. (See above.)
You have the right to request a copy of the information we hold about you, and in most cases, we have to give it to you in a structured, machine-readable format.
You have the right to ask us to correct information that you think is inaccurate.
You have the right to ask us to delete your information.
You have the right to lodge a complaint with a supervisory authority.
To contact us about these rights, email us at the contact address listed below.
Third-party tools and websites
We may suggest that you use third-party tools, such as Google Groups, Zoom, and Lean Coffee Table, to communicate with us. We also use EventBrite and Ti.to to sell tickets to some of our events. Similarly, our website includes links to other websites.
Cookies are small text files placed on your computer by a website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Security of your personal information
We secure your personal information from unauthorized access, use, or disclosure, and we require that the third-party data processors we use do the same.
Children under sixteen
We do not knowingly collect personally identifiable information from children under the age of sixteen. If you are under the age of sixteen, you must ask your parent or guardian for permission to use this website.
Changes to this statement
Agile Fluency Project LLC
Address: 6307 NE 8th Ave., Portland OR 97211-3605, USA
Our GDPR representatives are as follows. Please contact us directly, at the above address, prior to contacting our GDPR representative.
EU Address: The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland
UK Address: BPM 335368, 372 Old Street, EC1V 9AU, London, United Kingdom
July 30, 2021: Switch from MailChimp to Mailerlite
January 4, 2021: Add UK GDPR representative
September 4, 2020: Add diagnostic.agilefluency.org; update EU representative’s name
February 14, 2020: Update EU GDPR representative’s address
March 8, 2019: Clarify difference between purchasing directly from us and purchasing from a third party.
November 7, 2018: Update EU GDPR representative’s address
August 30, 2018: Add EU GDPR representative
August 24, 2018: Add policies regarding free events
May 25, 2018: Original version